TECHSCALE

Terms of Use

Effective Date: January 8, 2025 | Last Reviewed: 2026 | Techscale LLC | techscale.us

Welcome to techscale.us (the "Website"). This Terms of Use Agreement (the "Agreement") is made and entered into by and between you and Techscale LLC, a Florida limited liability company (the "Company," "us," "we," or "our"). This Agreement sets forth the terms and conditions that govern your use of and access to the Website and any products, materials, and services provided by or on the Website (collectively, the "Services").

1. Acceptance of This Agreement

Please review the following terms carefully. By accessing or using the Services (or by clicking "accept" or "agree" when prompted), you agree to be bound by the terms and conditions of this Agreement on behalf of yourself or the entity or organization that you represent. If you do not agree to the terms and conditions of this Agreement, you may not use or access the Services and must exit the Website immediately.

2. Eligibility Requirements

To use the Website or any other Services, you must be: (i) at least 18 years old; (ii) a resident of the United States; and (iii) not a competitor of, or using the Services for purposes that are competitive with, the Company.

By accessing or using the Services, you represent and warrant that you meet all foregoing eligibility requirements and that you have the right, authority, and capacity to enter into this Agreement. If you do not meet all these requirements, you may not use or access the Services.

3. Changes to This Agreement

The Company reserves the right to change this Agreement from time to time in its sole discretion. Except for changes made for legal or administrative purposes, the Company will provide reasonable advance notice before changes become effective. Your continued use of or access to the Services following any changes constitutes your acknowledgment and agreement to be bound by the updated terms.

4. Access to the Services

Changes to Your Access and the Services

The Services may change from time to time as the Company evolves, refines, or adds features. The Company reserves the right to modify, withdraw, or discontinue the Services, in whole or in part, at any time without notice. The Company shall have no liability to you or any third party for any losses caused by the Services not being available.

Creating an Account

You may be required to register for an account and provide certain information to access the Services or certain features. You promise to provide accurate, complete, and updated information. All information you provide will be governed by our Privacy Policy. You consent to all actions we may take with respect to your information consistent with our Privacy Policy.

Account Responsibilities

You are entirely responsible for maintaining the confidentiality of your password and account, and for all activities associated with your account. You agree not to provide any other person access to the Services using your credentials. You agree to notify Techscale immediately of any unauthorized use of your account or any other breach of security. The Company will not be liable for losses arising from your failure to comply with these requirements.

Termination or Deletion of an Account

The Company shall have the right to suspend or terminate your account at any time in our sole discretion, including if we determine you have violated any terms of this Agreement.

5. Policy for Using the Services

Prohibited Uses

You may use the Services for lawful purposes only and in accordance with this Agreement. You agree not to use the Services in any way that could damage the Services or the general business of the Company.

Prohibited Activities

You agree not to engage in any of the following in connection with the Services:

No Violation of Laws. Violate any applicable laws or regulations (including intellectual property laws and right of privacy or publicity laws) or any contractual obligations.
No Unsolicited Communications. Send any unsolicited advertising, spam, junk mail, chain letters, or any other unauthorized communications.
No Impersonation. Impersonate others or misrepresent your affiliation with any person or entity.
No Harm to Minors. Exploit or harm minors in any way, including exposing inappropriate content or collecting their personally identifiable information.
No Interference with Others. Harass or interfere with anyone's use or enjoyment of the Services, or expose the Company or other users to liability or harm.
No Interference with the Services. Use any device, software, or routine that interferes with the proper working of the Services or creates an undue burden on infrastructure.
No Monitoring or Copying. Copy, monitor, or distribute any part of the Services by automated or manual means, including robots, spiders, or scrapers.
No Malicious Software. Upload, transmit, or distribute viruses, Trojan horses, worms, logic bombs, or any materials intended to damage or alter the property of others.
No Unauthorized Access. Violate the security of the Services through any attempt to gain unauthorized access to systems, breach encryption, or mine data.
No Reverse Engineering. Reverse engineer, decompile, or otherwise attempt to obtain the source code of the Services.
No Collecting User Data. Collect, harvest, or assemble any data regarding any other user without their consent.

6. Geographic Restrictions

The Company is based in the United States. The Services are for use by persons located in the United States only. By choosing to access the Services from any location other than the United States, you accept full responsibility for compliance with all local laws. The Company makes no representations that the Services are accessible or appropriate outside of the United States.

7. Terms and Conditions of Sale

Purchasing Process

By clicking the checkout button, you open the third-party merchant checkout section where you will specify your contact details and a payment method. After providing all required information, carefully review your order and confirm submission using the relevant button or mechanism on the Website. Order submission creates your obligation to pay the agreed-upon price.

Prices

You are informed during the purchasing process and before order submission of all fees, taxes, and costs that will be charged.

Methods of Payment

All payments are processed through third-party services. The Website does not collect payment information such as credit card details. If payment fails or is refused, the Company is under no obligation to fulfill the purchase order.

Subscriptions and Automatic Renewal

Paid subscriptions begin on the day payment is received. Subscriptions are automatically renewed through your chosen payment method unless you cancel before the renewal date. You will receive a reminder of upcoming renewal with reasonable advance notice. Recurring subscriptions may be terminated at any time by sending a clear termination notice to [email protected]. Termination takes effect at the end of the current billing period.

Cancellation Policy and No Proration

Techscale does not prorate subscription fees for partial months under any circumstances. To avoid being charged for an additional billing month, you must submit your cancellation notice at least five (5) business days before your next billing date. Cancellation notices received within five (5) business days of the next billing date will take effect at the end of the following billing period, and you will be charged for that additional month. All cancellation notices must be submitted in writing to [email protected].

30-Day Free Trial

Techscale may offer a 30-day free trial of the AI Employee Services at its sole discretion. At the conclusion of the trial period, your subscription will automatically convert to a paid subscription at the then-current monthly rate unless you cancel before the trial ends. Techscale reserves the right to modify or discontinue the free trial offer at any time without notice.

8. Intellectual Property Rights

You acknowledge that all intellectual property rights, including copyrights, trademarks, trade secrets, and patents, in the Services and its contents, features, and functionality (collectively, the "Content"), are owned by Techscale LLC, its licensors, or other providers. Neither this Agreement nor your access to the Services transfers to you any right, title, or interest in such intellectual property rights.

During the term of this Agreement, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Content for lawful business purposes in accordance with this Agreement.

Certain Restrictions

You shall not copy, reproduce, publish, display, or distribute any part of the Content except as expressly permitted.
You shall not modify, create derivative works from, or reverse engineer any part of the Content.
You shall not sell, license, sublicense, transfer, assign, rent, lease, or otherwise exploit the Content or the Services.
You shall not delete or alter any copyright, trademark, or other proprietary rights notices from copies of the Content.
You shall not access or use the Content to build a similar or competitive website, product, or service.

9. User Content

You are solely responsible for any content or materials you post, upload, or transmit through the Services ("User Content"). All User Content must comply with the Content Standards below. Any User Content you post will be considered non-confidential and non-proprietary.

You hereby grant to Techscale LLC an irrevocable, non-exclusive, royalty-free, transferable, perpetual, and worldwide license to reproduce, distribute, display, and otherwise use your User Content in connection with the Services and the Company's business.

Content Standards

User Content must not: violate any applicable laws or regulations; promote illegal activity or harm to others; infringe any intellectual property rights; be defamatory, abusive, threatening, harassing, hateful, obscene, or otherwise objectionable; promote sexually explicit material, violence, or discrimination; contain false or misleading information; or represent or imply endorsement by the Company when none exists.

10. Copyright Infringement (DMCA)

The Company respects intellectual property rights and expects users to do the same. If you believe your work has been copied in a way that constitutes copyright infringement, please provide the following to our designated copyright agent:

A physical or electronic signature of the copyright owner or authorized representative
A description of the copyrighted work alleged to have been infringed
A description of where the allegedly infringing material is located
Your contact information (address, telephone number, and email address)
A statement of good faith belief that the use is not authorized by the copyright owner
A statement under penalty of perjury that the above information is accurate

Designated Copyright Agent — Techscale LLC

Name: Matthew, Founder

Email: [email protected]

11. Feedback

If you provide the Company with any feedback or suggestions regarding the Services ("Feedback"), you hereby assign to the Company all rights in such Feedback. The Company shall have the right to use and fully exploit such Feedback in any manner it deems appropriate. Feedback will be treated as non-confidential and non-proprietary.

12. Assumption of Risk

The information presented on or through the Services is made available for general information purposes only. The Company does not warrant the accuracy, completeness, suitability, or quality of any such information. Any reliance on such information is strictly at your own risk.

13. SMS Communications

This program sends SMS notifications, alerts, and occasional marketing communications to customers who have opted in to receive SMS notifications.
You can cancel the SMS service at any time by texting STOP to the shortcode. Upon sending STOP, we will confirm your unsubscribe status via SMS. To rejoin, sign up as you did initially.
If you experience issues, reply with the keyword HELP for assistance, or contact us at [email protected].
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply. Message frequency varies. Contact your wireless provider for questions about your text or data plan.
For privacy-related inquiries, please refer to our Privacy Policy.

14. AI Employee Services — Additional Terms

AI Employee Addendum

The following additional terms apply to all customers who subscribe to or use the Techscale AI Employee Services, including but not limited to AI-powered call handling, SMS communications, appointment booking, lead follow-up, and review management (collectively, "AI Employee Services").

14.1 Client Authorization and Compliance

By activating the AI Employee Services, you authorize Techscale LLC to deploy automated voice, SMS, and digital communication tools on behalf of your business. You represent and warrant that:

You have obtained all required consents from your customers and leads prior to enabling automated outreach;
Your use of AI Employee Services complies with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and all other applicable federal, state, and local communications laws;
You will not use AI Employee Services to contact individuals who have opted out or requested no further contact;
All phone numbers and contact lists you provide to Techscale are lawfully obtained.

You assume full legal responsibility for the manner in which AI Employee Services are deployed within your business. Techscale LLC shall have no liability for your failure to obtain required consents or comply with applicable laws.

14.2 No Guarantee of Outcomes

Techscale LLC does not guarantee any specific business outcomes as a result of using AI Employee Services, including but not limited to: number of calls answered or missed, appointments booked, leads converted, revenue generated, or reviews obtained. AI Employee Services are provided as-is, and results will vary based on factors outside Techscale's control, including call volume, market conditions, and your business operations.

14.3 Opt-Out and Compliance Obligations

AI Employee Services include automated opt-out handling. Notwithstanding this, you remain solely responsible for honoring all opt-out requests received through any channel (phone, SMS, email, or in person) and for maintaining a suppression list compliant with applicable law. Techscale LLC is not liable for any regulatory action, fine, or claim arising from your failure to maintain opt-out compliance.

14.4 Third-Party Platform Dependency

AI Employee Services are built on and integrated with third-party platforms including, but not limited to, GoHighLevel, Twilio, and other communication and CRM providers. Techscale LLC does not guarantee uninterrupted availability of AI Employee Services in the event of downtime, changes, or disruptions to third-party platforms. The Company will use commercially reasonable efforts to restore service in the event of a disruption but shall not be liable for any losses resulting from third-party platform outages.

14.5 Communication Usage and Potential Metered Charges

AI Employee Services utilize third-party communication infrastructure to deliver SMS, MMS, voice calls, and other messaging capabilities (collectively, "Communication Services"). As of the current Effective Date, Techscale LLC absorbs the costs of Communication Services as part of your subscription. However, Techscale reserves the right, at its sole discretion and upon reasonable advance notice, to introduce metered or usage-based charges for Communication Services in the future. Such charges may be based on volume of messages sent or received, call minutes, or other usage metrics as determined by Techscale or its underlying communication providers.

By subscribing to AI Employee Services, you acknowledge that Communication Services usage-based charges may be introduced in the future and agree that Techscale shall have no liability for any costs arising from high-volume usage of Communication Services under any future metered billing structure, provided that reasonable notice has been given prior to implementation.

14.6 48-Hour Onboarding SLA

Techscale LLC targets a 48-hour onboarding turnaround from the time all required client information is received. This is a service target, not a guarantee. Onboarding timelines may be extended due to incomplete information, third-party delays, or other circumstances outside Techscale's control. The 48-hour SLA does not create any contractual obligation or entitle you to a refund or credit if the target is not met.

15. Privacy

For information about how the Company collects, uses, and shares your information, please review our Privacy Policy. By using the Services you consent to the collection, use, and sharing of such information as set forth in the Privacy Policy.

16. Termination

The Company may suspend or terminate your access to the Services at any time, for any reason, in our sole discretion, and without prior notice, including for any breach of this Agreement. Upon termination, your right to access and use the Services will immediately cease. The Company will not have any liability to you for any suspension or termination, including deletion of your User Content. You may terminate this Agreement at any time by contacting the Company and requesting termination.

Upon termination, any provisions that by their nature should survive (including ownership, warranty disclaimers, and limitations of liability) shall remain in full force and effect.

17. No Warranty

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICES OR THEIR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SERVICES, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.

18. Limitation of Liability

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL TECHSCALE LLC OR ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF USE, REVENUE, PROFIT, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, UNDER ANY LEGAL THEORY, REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES IS TO STOP USING THE SERVICES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

19. Indemnification

You agree to indemnify, defend, and hold harmless Techscale LLC and its affiliates, officers, directors, employees, agents, successors, and permitted assigns from and against any and all losses, claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your breach of this Agreement or your use or misuse of the Services. The Company reserves the right to assume exclusive defense and control of any matter for which you are required to indemnify us.

20. Disputes

Governing Law

This Agreement is governed by and construed in accordance with the laws of the State of Florida, without giving effect to any conflict of law principles.

Dispute Resolution

Any action or proceeding arising out of or related to this Agreement shall be brought only in a state or federal court located in Broward County, Florida. You irrevocably submit to the personal jurisdiction of these courts and waive the defense of inconvenient forum.

At the Company's sole discretion, it may require any dispute to be submitted to and decided by a single arbitrator by binding arbitration under the rules of the American Arbitration Association in Broward County, Florida. The decision of the arbitrator shall be final and binding and may be entered in any court of competent jurisdiction. The prevailing party shall be awarded reasonable attorneys' fees and costs unless the arbitrator for good cause determines otherwise.

All arbitrations shall proceed on an individual basis. You waive the right to a trial by jury, to assert or participate in a class action lawsuit or class action arbitration, and to assert or participate in any joint or consolidated lawsuit or arbitration of any kind.

YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU ARE WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

Limitation of Time to File Claims

ANY CAUSE OF ACTION OR CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION AROSE; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY WAIVED AND BARRED.

21. Miscellaneous

Waiver. No failure or delay by the Company in exercising any right shall operate as a waiver thereof.

Severability. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement. This Agreement constitutes the entire agreement between you and the Company with respect to its subject matter and supersedes all prior agreements and understandings.

No Agency. No agency, partnership, or joint venture has been created between you and the Company as a result of this Agreement.

Assignment. You shall not assign or delegate any of your rights or obligations under this Agreement without prior written consent of the Company. The Company may freely assign its rights and obligations at any time.

Export Laws. You agree to abide by all applicable U.S. export control laws and regulations and not to transfer any materials from the Services in violation of such laws.

22. Contact Information

Techscale LLC

Website: techscale.us